Shoes ~ Cleaning Only

Please choose one of the following shipping options:

• Complimentary Shipping (UK Mainland)
Enjoy our complimentary all‑day, weekday collection and delivery service across the UK Mainland.
On the day of collection, the courier will provide a secure plastic box for your garments. You can pack your garments while the courier waits. A bar‑coded returns label is included to ensure safe, trackable transit back to us.
For the Highlands and Channel Islands, please contact us for availability and pricing.

• Timed or Saturday Collection (Surcharge Applies)
Timed weekday and Saturday collection options are available for an additional fee.
The price shown applies to collection only. Delivery upgrades can be added closer to your garment’s return date if required.

• Personal Collection by Terrington Burchett
A member of our team can personally collect your garments and return once your service is complete.
Pricing will be confirmed once we have your postcode and preferred collection date. Please contact us for further details.

• Bring Your Garments to Us
If you prefer to deliver your garments personally, simply call us to arrange an appointment at our studio.

• Use Your Own Courier
If you prefer to arrange your own courier, you are welcome to do so.
Please ensure your garments are securely packaged and fully insured for transit. We will provide our address once your order is confirmed.

Insurance Cover During Transit

Standard transit insurance covers your gown up to £999.
Additional insurance can be purchased below for extra peace of mind.

Please select the level of transit insurance that reflects the full value of your order. This ensures your garments and any additional items are fully protected while travelling to and from our studio.

*IMPORTANT – PLEASE READ BELOW BEFORE SELECTING A COLLECTION DATE*

• Weekday service is available Tuesday – Friday
• Must be 3 working days (excluding weekends and Bank Holidays) on from your order date (if order placed after 3 pm please allow 4 working days)
• If collected on a Friday, we do not receive until the following Monday
• Date not confirmed until email received after Order submitted to confirm collection scheduled
• Weekend and timed services are only available if selected above in ‘Shipping’ (charges apply)
• If opted to deliver personally or via own courier please confirm preferred appointment / delivery due date