How To Order


We have a new online ordering system in place to make things easier, but if you do have any question please do call us free on 0800 0935 429.
Click on the Services page, browse through our services, and then simply select what you require from us. If you choose a box product which has a selection of swatches and/ or the option of calligraphy then further options will appear on the page to allow you to select these.

Once you have chosen the service and any relevant options you require, simply click on the ‘Add to order’ button. Once you have complete your order you then need to checkout.

EXISTING CUSTOMERS: If you are an existing customer you can simply log in and all your details will be remembered and entered into the order form.

NEW CUSTOMERS: If you are a new customer please complete the your details in the order form.
How to order
How to order
*Please note box image is for illustration purposes only and is subject to change.
Shipping

Collection and delivery is an all day, weekday only service.

Timed and weekend services can be added at a surcharge when ordering.

On the day of collection, where possible, the Courier will text and/or email with an hour window.

Your garments will need to be packaged into a secure cardboard box, sealed with plenty of tape ready for collection.

If you do not have a suitable box, you can select for the courier to bring one along on the day of collection, which you can pack your garments into whilst the courier waits.

If you would like to bring your Gown to us personally, give us a call and we can make an appointment for you to come and see us.

For further information please contact our experienced Customer Care Team who are always happy to help 0800 0935 429.
PLEASE NOTE - We do not take payment when you place your order, so no credit card or debit card is needed at this stage.

Upon receipt of your gown/garments we will contact you to discuss the general condition and soiling, time scales and then take payment from you by either debit or credit card, or you can pay by bank transfer.