Elegance – Pre-Wedding Cleaning
1st September 2020
Veil ~ Cleaning Only
22nd October 2020
Grace - Pre-Wedding Cleaning

Grace – Pre-Wedding Cleaning

£140.00

Ideal for midi to floor length slip style of gowns (with NO petticoats or train)

Your wedding gown holds the promise of the day you’ve been dreaming of, and it deserves to look every bit as radiant as you feel. Using our exclusive Baptiste Process®, your gown is expertly and delicately cleaned to restore its original sparkle and softness. Once refreshed, it is gently hand‑steamed and returned to you beautifully prepared and ready to hang.

This service is perfect for off‑the‑peg or ex‑shop sample wedding gowns that need a touch of luxury care before the big day. Whether your gown has been tried on in-store or simply needs brightening, we revive it with the same craftsmanship and attention we devote to every couture bridal piece.

The current turnaround time for this service is 10 working days. If you require a faster service, please contact our team — we may be able to accommodate an express turnaround for a premium.

Included in This Service

  • Specialist cleaning using our unique Baptiste Process®
  • Professional gown steaming
  • A 10% discount code to use on any Post‑Wedding Cleaning & Preservation Box Package

 

Important Information

This service is not suitable for gowns that have been worn outside. It is designed exclusively for ex‑shop sample gowns and off‑the‑peg dresses that have not been worn for a wedding.

Before cleaning begins, your gown will undergo a full inspection. If we identify any discrepancies, our Customer Care team will contact you to discuss any variation in cost or, if necessary, arrange the return of your gown (carriage chargeable).

Accessory Cleaning

If you would like to have other items cleaned and returned with your wedding gown such as a Bolero/Stole, a Veil or sash, or a cape etc… pleases tick the item(s) you require below.

PLEASE NOTE; These items are not packed or boxed separately. They will be included upon return, in the box with your bridal gown.

Essential Accessories for Packing and Protecting Your Gown

Premium accessories thoughtfully curated to support the careful packing, protection, and preservation of your gown.

For the day…

Items to help you keep your Gown pristine whilst getting, and throughout your day.

Please choose one of the following shipping options:

• Complimentary Shipping (UK Mainland)
Enjoy our complimentary all‑day, weekday collection and delivery service across the UK Mainland.
On the day of collection, the courier will provide a secure plastic box for your garments. You can pack your garments while the courier waits. A bar‑coded returns label is included to ensure safe, trackable transit back to us.
For the Highlands and Channel Islands, please contact us for availability and pricing.

• Timed or Saturday Collection (Surcharge Applies)
Timed weekday and Saturday collection options are available for an additional fee.
The price shown applies to collection only. Delivery upgrades can be added closer to your garment’s return date if required.

• Personal Collection by Terrington Burchett
A member of our team can personally collect your garments and return once your service is complete.
Pricing will be confirmed once we have your postcode and preferred collection date. Please contact us for further details.

• Bring Your Garments to Us
If you prefer to deliver your garments personally, simply call us to arrange an appointment at our studio.

• Use Your Own Courier
If you prefer to arrange your own courier, you are welcome to do so.
Please ensure your garments are securely packaged and fully insured for transit. We will provide our address once your order is confirmed.

Insurance Cover During Transit

Standard transit insurance covers your gown up to £999.
Additional insurance can be purchased below for extra peace of mind.

Please select the level of transit insurance that reflects the full value of your order. This ensures your garments and any additional items are fully protected while travelling to and from our studio.

*IMPORTANT – PLEASE READ BELOW BEFORE SELECTING A COLLECTION DATE*

• Weekday service is available Tuesday – Friday
• Must be 3 working days (excluding weekends and Bank Holidays) on from your order date (if order placed after 3 pm please allow 4 working days)
• If collected on a Friday, we do not receive until the following Monday
• Date not confirmed until email received after Order submitted to confirm collection scheduled
• Weekend and timed services are only available if selected above in ‘Shipping’ (charges apply)
• If opted to deliver personally or via own courier please confirm preferred appointment / delivery due date

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